Co-create a safer, smarter city with your reports.
Our Mission
SGResolve is dedicated to transforming Singapore into an AI-first Smart Nation.
Our platform enables citizens to report issues—from potholes to street light outages—and track the progress
of their requests.
By leveraging cloud-based workflows and AI-powered categorization, we aim to enhance urban safety and
efficiency.
Inspired by the mission to bring digital solutions to every person, home, and organization, SGResolve is
your partner in creating a fully connected, intelligent city.
How We Help Citizens
Simplified Reporting: Report community issues in under 2 minutes with our user-friendly
mobile app or web interface
Real-time Updates: Receive notifications as your reported issues progress through
resolution stages
Community Transparency: View issues reported by others in your neighborhood and their
resolution status
Multiple Reporting Methods: Submit via app, website, SMS, or our 24/7 hotline at
1800-SGR-HELP
Accessible Design: Our platform meets WCAG 2.1 AA standards, ensuring all citizens can
access our services
Our Impact
95%Issues resolved within 7 days
27Active citizen users
80Monthly reports processed
Through collaborative efforts between citizens and government agencies, SGResolve has helped improve
neighborhood safety, infrastructure maintenance, and community satisfaction across Singapore.
How It Works
Report
Submit an issue with photos and location.
AI Analysis
We automatically categorize and prioritize your report.
Assignment
The appropriate agency receives your report.
Resolution
Work crews address the issue and document their solution.
Verification
Confirm if the issue is resolved.
Report
Submit an issue with photos and location.
AI Analysis
We automatically categorize and prioritize your report.
Assignment
The appropriate agency receives your report.
Resolution
Work crews address the issue and document their solution.
Verification
Confirm if the issue is resolved.
Supported Issue Categories
Road & Sidewalk
Street Lighting
Waste & Cleanliness
Trees & Greenery
Construction Safety
Pest Control
Noise Concerns
Public Facilities
Privacy & Security
SGResolve prioritizes your data security. Personal information is protected using enterprise-grade
encryption, and we maintain compliance with Singapore's Personal Data Protection Act (PDPA). Your contact
details are shared only with relevant agencies for issue resolution.
For full details on our data handling practices, please refer to our Privacy Policy.
